01
Integration layer

Firmato workflows callable from business applications and processes

02
Webhooks & events

Outcomes and state changes reconciled with calling systems

03
Segregation

Credentials, environments and roles separated between sandbox and production

04
Auditability

Technical references and logs linked to application transactions

SYSTEM INTEGRATION

One application contract towards Firmato, replaceable providers underneath.

The API brings Digital Trust into CRM, ERP, portals, vertical SaaS and internal workflows while leaving external routing to the Trust Orchestrator.

01

Trigger

The enterprise system creates a request or dossier through an authorised endpoint.

02

Orchestration

Firmato applies rules, roles and routing to the provider available for the requested capability.

03

Callback

Webhooks and events return normalised states and transaction references to the calling system.

04

Evidence

Artefacts and manifests can be linked to the application record without exposing provider secrets.

API FLOW

From business system to provider and back with one coherent state.

01CRM / ERP / SaaS
02Firmato API
03Trust Orchestrator
04Enabled provider
05Webhook / reconciliation
06Evidence & audit
API GOVERNANCE

Enterprise integration also means explicit limits.

Server-side credentials

Provider tokens, secrets and keys must not be distributed to browsers or embedded in public clients.

Idempotency & reconciliation

Operations that may create legal value or cost are not blindly repeated after uncertain timeouts.

Contractual availability

Endpoints, volumes, providers and capabilities may depend on plan, contract and country.

INTEGRATIONS

For organisations that want Digital Trust inside their own processes.

  • CRM and sales workflows
  • ERP, procurement and document workflows
  • Customer portals and onboarding
  • Vertical SaaS and enterprise applications
Integration principle

The Firmato API abstracts the provider but does not hide the nature of the service actually used. Qualifications, responsibilities and availability remain tied to the capability and provider involved.

FIRMATO · DIGITAL TRUST

Integrate Firmato into your stack.

We can assess flows, volumes, environments, providers and the authentication model that best fits your architecture.